How do I update my personal information or request data deletion?

Log into your account and edit your profile under Settings to change email, phone or address. For full data deletion requests, email support@megafafa.click with your account ID. We respond within five working days with confirmation.

Reference

How We Protect Your Account and Payments

Q: Can I see what data mega fafa has stored about me?

Yes. Email support@megafafa.click or use live chat to request a full data export. We'll send you a summary of your personal information, transactions, cookies and device logs within five working days, at no cost.

Your account security and payment privacy are central to how mega fafa operates. We handle your personal data and transaction details with strict protocols, storing information only as…

Encrypted transaction storageNo third-party data salesAccount access from Jakarta to all regions

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What This Privacy Policy Covers

mega fafa Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This privacy policy describes how mega fafa collects, uses and protects your information when you open an account, deposit funds, withdraw winnings and play in our lobby. We collect your name, email, phone number and address during registration; your payment method and transaction history during deposits

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and withdrawals; and device and browsing data (IP address, browser type, game session times) while you play. We use this data to verify your identity, process payments, prevent fraud, and improve your gameplay experience. Your data is stored on secure servers with restricted access; we retain
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account data for the duration of your membership plus three years after closure, where local law permits. We keep transaction records for seven years to comply with financial regulations. We do not sell your personal information to marketing firms or data brokers.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT & REQUEST

How to Request Access or Changes to Your Data

Email Support Send a data access request or deletion inquiry to our privacy team at [email protected]. We respond within five working days with your data summary or next steps.

Account Settings Update your email, phone number and address directly in your account settings under Profile. Changes take effect immediately and are logged for audit purposes.

Live Chat Open live chat from your account dashboard Monday to Sunday, 08:00 to 23:00 WIB. Ask about your stored data, withdrawal privacy or any privacy concern in real time.

SECURITY & HANDLING

How We Keep Your Information Safe

Payment Encryption

Deposits and withdrawals through DANA, OVO, GoPay and QRIS are encrypted end-to-end using TLS 1.2 protocols. Your banking credentials are never stored on our servers.

Cookie Transparency

We use session cookies to keep you logged in and analytical cookies to track page performance. You can disable non-essential cookies in your browser settings without losing core account access.

Account Security

Two-factor authentication is optional but recommended. Your password is hashed and salted; you can reset it anytime from the login page, and we email confirmation of every change.

Data Retention Schedule

Account and profile data stays with us for three years after closure. Transaction records are kept seven years for regulatory compliance. You can request deletion of non-transaction data at any time.

Third-Party Sharing

We share your data only with payment processors (DANA, OVO, GoPay, QRIS operators) and compliance partners when required by law. We never share with affiliates, advertisers or brokers.

Changes to This Policy

We notify you by email if we update this policy materially. You can view the full revision history in your account under Privacy Updates. Continued play after changes means acceptance.

Privacy Questions Players Ask

We collect your name, date of birth, email, phone number, home address and payment method details during registration and your first deposit. Device data (IP address, browser type, operating system) is collected automatically to verify your location and prevent unauthorized access.

We retain transaction records for seven years to comply with Indonesian financial reporting rules, where local law permits. Your account profile and game session logs are kept for three years after your account closure. You can request early deletion of non-transaction data anytime.

Yes. Email [email protected] or use live chat to request a full data export. We'll send you a summary of your personal information, transactions, cookies and device logs within five working days, at no cost.

No. We never sell your personal data to marketers, data brokers or affiliates. We share information only with payment processors (DANA, OVO, GoPay, QRIS operators) and regulators when legally required to do so.

All deposits and withdrawals use TLS 1.2 encryption from the moment you submit payment details until the transaction completes. Your banking credentials are never stored on mega fafa servers; they go directly to the payment operator.

Account data is deactivated immediately and archived for three years for compliance. Transaction records stay for seven years. You can request permanent deletion of profile data (except legally required transaction logs) at any time after closure.

Log into your account and edit your profile under Settings to change email, phone or address. For full data deletion requests, email [email protected] with your account ID. We respond within five working days with confirmation.

How We Protect Your Account and Payments

How to Request Access or Changes to Your Data

How We Keep Your Information Safe

Payment Encryption

Cookie Transparency

Account Security

Data Retention Schedule

Third-Party Sharing

Changes to This Policy

Privacy Questions Players Ask

01 What personal data does mega fafa collect when I open an account?

02 How long do you keep my payment and transaction history?

03 Can I see what data mega fafa has stored about me?

04 Do you sell my information to other companies?

05 How are my DANA, OVO, GoPay and QRIS payments encrypted?

06 What happens to my account data if I close my account?

07 How do I update my personal information or request data deletion?

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